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Effective date: 27.01.2022


 Welcome to “Platform“).

Our Platform may use cookies to distinguish you from other users. This helps us to provide you with a good browsing experience and allows us to improve our Platform. On this page (the “Cookie Policy“) you will find information on what cookies may be set when you visit our Platform and the purposes for which we use those cookies.

The Platform is owned and operated by Caeleste AG (‘we’, ‘our’, ‘us’ as applicable). For further detailed information, please see our Terms of Use and our Privacy Policy


A cookie is a small data file that is placed on your browser or your hardware to allow a website or platform to recognize you when you return to it. This can either be for the duration of your visit (using a ‘session cookie‘) or for repeat visits (a ‘persistent cookie‘). Cookies can be created through a variety of web-related protocols and technologies, such as HTTP (sometimes referred to as ‘browser cookies’), HTML5, or Adobe Flash.

Cookies are an extremely common technology for remembering certain information about a website visitor. Most websites and platforms currently make use of cookies for a wide range of tasks. Cookies may be set by the website or platform in question (‘first-party cookie‘) or third-party suppliers and partners who set or read cookies on the website or platform (‘third- party cookie‘).

We use cookies for the following purposes:

  1. Strictly necessary cookies. These are cookies that are required for the operation of our Platform. They include, for example, cookies that enable you to use our live chat or log into secure areas of our
  2. Functional cookies. These are used to recognize you when you return to our Platform and to embed functionality from third party services. This enables us to personalize our content for you, greet you by name, remember your preferences (for example, to pre- populate form content you’ve already entered previously) and to integrate useful services provided by third party providers into our Platform e.g. live chat, landing pages and relevant pop-ups.
  1. Performance and analytics cookies. We use these cookies to collect information that allows us to analyze web traffic to our Platform, such as count the number of visitors and see how they move around our Platform. The information collected via those cookies is anonymous. We send it to a third party that operates tools to analyze the collected information. This helps us to improve the way our Platform works, for example by making it easier for you to find what you are looking
  2. Embedded third-party Some of the content on our Platform (e.g. forms, buttons and pop-ups) is provided by online services operated by third parties. When you visit a page containing content from one of these services, a cookie may be set by the relevant third party. A list of the third-party cookies currently used in connection with this Platform can be found in the cookie table.


 When you accessed the Platform, you were presented with a message that notified you of our use of cookies and helped you choose the cookies we can place. We had to use a cookie to present you with that notice (you can see details of this cookie under ‘Cookie Banner’ in the table below).

If you continue to use our Platform, more cookies and other tracking technologies will be placed on your computer as described in this Cookie Policy and as chosen by you in order to enhance your user experience whilst on the Platform.

If you wish to restrict or block the cookies which are set by this Platform (or, indeed, on any other site) you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. There you will find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites and platforms are not owned or operated by us, we are not responsible for any of the content on them.

Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on this Platform.


 Here is a list of the cookies used by us on this Platform together with details about what each is used for:

Cookie: _ga

Service: Google Analytics

Expiration: 2 years

Classification: Performance & Analytics

Purpose: This cookie is used to store the anonymous userid used by Google Analytics, which we use to anonymously identify visitors. This cookie is used for usage analytics.


 Some of the emails we send to you may contain a ‘web beacon pixel’ (clear GIFs) or tracked links which allows us to identify when you have opened the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you.

You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can ensure this by selecting to receive emails from us in plain text rather than HTML, or not opening pictures in your email.

Alternatively, you can unsubscribe from our mailing list by clicking on ‘Unsubscribe’ in the relevant communication or by contacting us at


 We value our customers and your privacy is very important to us. If you have any questions or concerns about cookies or your privacy, please do not hesitate to contact us as follows:

Caeleste AG


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